How Flower Packages Work
Flowers by Tracey makes it easy to order stunning, fresh flowers for your wedding or event while staying within your budget! I’ve carefully crafted two beautiful collections to help you get the most out of your budget. Simply browse through my curated selections, pick the one that best suits your style, and place your order online. It's quick, effortless, and perfect for any occasion!
Once I receive your order, I'll reach out to you via email to arrange a convenient collection time. If you're interested in a delivery quote, please contact me before placing your order.
FAQ
Do you deliver and set up the florals?
You’re welcome to pick up your florals from my Point Cook studio at no extra charge, or I can arrange delivery for you. Delivery fees vary based on location and the size and quantity of the flower arrangements. To keep things budget-friendly, I don’t offer setup services for Flower Packages - everything will arrive prepped and ready for you to place at your venue!
Is there a minimum order?
Yes, the minimum order is $260.
How far in advance should I place my order?
I can accept orders up to 2 weeks before your event. However, to ensure I have enough time to source everything you need, I recommend placing your order at least 5 weeks in advance.
Can I customize the collection?
The Flowers by Tracey Flower Packages are designed to offer beautiful, affordable florals, so customizations aren’t available unless specified in the collection description. I may make substitutions based on availability, quality, and pricing. If you're after a more personalized design, I suggest considering my Full Floral Design Service. Please bear in mind that the Full Floral Design Service has a $2,500 minimum for florals.
I’m excited to create stunning florals for your event! If you have any questions, feel free to live chat or send me an email at hello@freshflowersbytracey.com.au.
T&C's
Please Read Before Placing Your Order
- Order Timeline: All wedding and event flower packages must be ordered at least 2 weeks before the required date.
- Minimum Order Value: The minimum order value is $260. Any orders placed below this amount will be cancelled and refunded, minus a $20 administration fee. Refunds may take up to 10 business days depending on your payment method.
- Flower Selection & Design: I personally select and curate your flowers, greenery, and designs as a qualified florist. While your chosen colour palette is the inspiration, the final arrangement depends on flower availability. You can trust that your flowers will be beautiful!
- Flower Condition: I choose flowers at their peak to ensure they're in full bloom and vibrant on your special day. Keep in mind, these blooms typically last 1-2 days after your event. If you wish to preserve your bouquet, arrange preservation in advance and get your flowers to your preservationist within a day or two of your event.
- Handling Perishables: Flowers and greenery are perishable and can be affected by the elements, especially if held, worn, or out of water for long periods.
- Fresh, Dried & Preserved Flowers: I prioritize using fresh flowers, but to achieve your colour palette, I may incorporate dried or preserved elements. Please note, these dried and preserved products, while beautiful, have a limited lifespan.
- Ribbons: Every bouquet includes a carefully chosen fabric ribbon, either white or dyed to complement your arrangement. The ribbon wraps around the stems and elegantly drapes down the front of the bouquet. In some cases, a white ribbon may be the best option.
- Colour Palette Consideration: I recommend selecting a colour palette that works well with your bridesmaids' dresses. While I will do my best to match your chosen palette, exact shades cannot be guaranteed due to availability.
- Changes & Cancellations: Once your order is placed, the colour palette cannot be changed. If you need to cancel your order, you must notify me within 3 consecutive days of placing it. A $100 administration fee applies to all cancellations. After this period, no refunds or changes can be made, as flowers and materials are ordered in advance. All cancellations must be communicated via email and from the original email address on the order.
- Pick-up Information: All packages are available for pick-up from my studio in Point Cook, VIC 3030. Select Friday at checkout if you need to collect on a Saturday or Sunday. Once your order is confirmed, I will email you to arrange a suitable collection time.
- Delivery Details: When placing your order, please provide your information as the recipient at checkout. The delivery fee will automatically be removed for flower packages. If you require delivery, contact me before placing your order for a personalized quote. Please note, a specialized fee applies for wedding or event deliveries due to the intricate nature of event floral arrangements.
By placing your order, you agree to the above terms and conditions.
